Elocutio SRL respects your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect and process personal data when you visit elocutio.eu, contact us or otherwise interact with us through this website.

1. Who is responsible for your personal data?

The data controller is:

Elocutio SRL
Avenue des Meuniers 6
1160 Auderghem
Belgium

Website: elocutio.eu
Email: contact@elocutio.eu

2. What personal data do we process?

Depending on how you interact with us, we may process:

  • your name and contact details, such as your email address and, where provided, telephone number;
  • your organisation and professional information, where relevant;
  • information contained in messages or enquiries you send to us;
  • technical information necessary for the operation and security of the website, including server logs; and
  • information relating to your cookie preferences and, where you have consented, information about the use of our website.

We only collect personal data that is relevant and necessary for the purposes described below.

3. Why do we process your personal data?

We may process your personal data to:

  • respond to enquiries submitted through our website or by email;
  • communicate with prospective and existing clients, partners and other professional contacts;
  • take steps at your request before entering into a contract;
  • provide and manage our services and professional relationships;
  • ensure the security, availability and proper functioning of our website;
  • comply with applicable legal and regulatory obligations; and
  • understand how our website is used, where you have consented to the use of relevant analytics technologies.

Depending on the circumstances, processing is based on your consent, the performance of a contract or steps taken prior to entering into a contract, compliance with a legal obligation, or our legitimate interests, in accordance with the General Data Protection Regulation (GDPR).

4. Contact forms and enquiries

When you contact Elocutio through our website or by email, we use the information you provide to process and respond to your enquiry and, where relevant, to take appropriate follow-up action.

Providing information that is not necessary to handle your request is optional.

We do not use information submitted through our contact form for unrelated marketing purposes without an appropriate legal basis.

5. Cookies and website analytics

Our website uses cookies and similar technologies for its operation and, where applicable, to understand how the website is used.

Non-essential cookies and similar technologies are only used where the applicable consent requirements have been met.

You can manage or withdraw your consent at any time through the cookie preferences available on our website.

For further information about the cookies and similar technologies used on elocutio.eu, please see our Cookie Policy.

6. How long do we keep your personal data?

We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal, accounting or regulatory requirements.

The applicable retention period depends on the nature of the information and our relationship with you.

Information submitted through the contact form that does not lead to an ongoing professional relationship will not be retained longer than reasonably necessary to deal with the enquiry and any appropriate follow-up.

7. Hosting and service providers

The elocutio.eu website and the data associated with its hosting are hosted and managed by OVHcloud on servers located in Gravelines, France, within the European Union.

Website data stored on this infrastructure, including technical and server logs generated in connection with the operation, availability and security of the website, is hosted in France.

Elocutio’s associated email services are also hosted by OVHcloud in France.

Personal data may also be accessible to service providers acting on our behalf where this is necessary for IT, security, backup or other services required for the operation of our business.

Where service providers process personal data on our behalf, appropriate data protection safeguards are required in accordance with applicable law.

We do not sell personal data.

8. International transfers

Elocutio’s policy is to avoid, wherever reasonably possible, the transfer of personal data outside the European Union (EU) and to favour service providers and hosting solutions that process and store data within the EU.

More broadly, Elocutio gives preference, wherever practicable, to European sovereign digital solutions, particularly solutions that provide EU-based hosting, data governance and control, and minimise dependencies involving the transfer of personal data outside the EU.

Where a transfer of personal data outside the EU is nevertheless necessary, Elocutio ensures that it is carried out in accordance with the GDPR and that an appropriate transfer mechanism or safeguard is in place, such as an applicable adequacy decision or the European Commission’s Standard Contractual Clauses, where required.

9. Your rights

Subject to the conditions provided by applicable data protection law, you may have the right to:

  • obtain information about the processing of your personal data and request access to it;
  • request the correction of inaccurate or incomplete personal data;
  • request the deletion of your personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • receive certain personal data in a structured, commonly used and machine-readable format where the right to data portability applies; and
  • withdraw your consent at any time where processing is based on consent.

Withdrawing consent does not affect the lawfulness of processing carried out before its withdrawal.

To exercise your rights, please contact us at contact@elocutio.eu.

We may need to verify your identity before responding to a request.

10. Complaints

If you have concerns about how we process your personal data, we encourage you to contact us first so that we can address your concerns.

You also have the right to lodge a complaint with the competent supervisory authority.

In Belgium, this is the:

Data Protection Authority (DPA)
Autorité de protection des données / Gegevensbeschermingsautoriteit
Rue de la Presse 35
1000 Brussels
Belgium

11. Security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

These measures are reviewed as appropriate in light of the nature of the processing and the risks involved.

12. Changes to this Privacy Statement

We may update this Privacy Statement to reflect changes to our website, our processing activities or applicable legal requirements.

The date of the latest revision is indicated at the top of this page.

13. Contact

For any questions regarding this Privacy Statement or the processing of your personal data, please contact:

Elocutio SRL
Avenue des Meuniers 6
1160 Auderghem
Belgium

Email: contact [at] elocutio .eu